{"id":125529,"date":"2025-11-30T12:00:15","date_gmt":"2025-11-30T16:00:15","guid":{"rendered":"https:\/\/elatlantico.do\/?p=125529"},"modified":"2025-11-30T12:00:18","modified_gmt":"2025-11-30T16:00:18","slug":"edesur-reactiva-su-chatbot-luz-que-permite-a-sus-clientes-gestionar-solicitudes-de-forma-rapida-y-segura","status":"publish","type":"post","link":"https:\/\/elatlantico.do\/index.php\/2025\/11\/30\/edesur-reactiva-su-chatbot-luz-que-permite-a-sus-clientes-gestionar-solicitudes-de-forma-rapida-y-segura\/","title":{"rendered":"Edesur reactiva su Chatbot Luz, que permite a sus clientes gestionar solicitudes de forma r\u00e1pida y segura"},"content":{"rendered":"<div class=\"pvc_clear\"><\/div><p id=\"pvc_stats_125529\" class=\"pvc_stats all  \" data-element-id=\"125529\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/elatlantico.do\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p><div class=\"pvc_clear\"><\/div><!-- VideographyWP Plugin Message: Automatic video embedding prevented by plugin options. -->\n\n<p class=\"wp-block-paragraph\">Santo Domingo.-Edesur Dominicana reactiv\u00f3 el servicio de Chatbot Luz, un asistente digital que permite la interacci\u00f3n con sus clientes a trav\u00e9s de mensajes de texto de forma r\u00e1pida y segura.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La herramienta inform\u00e1tica ofrece a los usuarios la posibilidad de gestionar varias solicitudes sin tener que trasladarse, como, por ejemplo, consultar su balance y pagar su factura, verificar el estado del servicio y conocer los puntos de pagos autorizados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los clientes podr\u00e1n conocer detalles de otros servicios disponibles, obtener copia de su factura, consultar su Teleconsumo, revisar el estado de sus reclamaciones o comunicarse con un representante de atenci\u00f3n al cliente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tambi\u00e9n, pueden acceder a la herramienta tecnol\u00f3gica escribiendo a trav\u00e9s de la aplicaci\u00f3n de WhatsApp al 809-683-9393 y seleccionando la opci\u00f3n de su preferencia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El nuevo canal de comunicaci\u00f3n institucional ofrece respuestas inmediatas, mejora la experiencia de los clientes, contribuye a mejorar la calidad del servicio e incrementa la productividad.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Edesur Dominicana reafirma su compromiso con la poblaci\u00f3n de ofrecer un servicio m\u00e1s moderno, cercano y confiable, contribuyendo a mejorar la calidad de vida de los usuarios.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Santo Domingo.-Edesur Dominicana reactiv\u00f3 el servicio de Chatbot Luz, un asistente digital que permite la interacci\u00f3n con sus clientes a trav\u00e9s de mensajes de texto de forma r\u00e1pida y segura&#8230;.<\/p>\n","protected":false},"author":4,"featured_media":125530,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4091],"tags":[2287,5072],"class_list":["post-125529","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nacionales","tag-edes","tag-edesur"],"a3_pvc":{"activated":true,"total_views":43,"today_views":0},"jetpack_featured_media_url":"https:\/\/elatlantico.do\/wp-content\/uploads\/2025\/11\/Chatbot-Edesur-scaled.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/posts\/125529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/comments?post=125529"}],"version-history":[{"count":1,"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/posts\/125529\/revisions"}],"predecessor-version":[{"id":125534,"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/posts\/125529\/revisions\/125534"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/media\/125530"}],"wp:attachment":[{"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/media?parent=125529"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/categories?post=125529"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elatlantico.do\/index.php\/wp-json\/wp\/v2\/tags?post=125529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}